Chennai-based startup Freshdesk is looking to provide a self-service portal and community platform to help small and midsize businesses (SMBs) better engage customers in a social media era. Founded in ...

In June, Google decided to update Google Play with a very useful feature for developers: the ability to respond to the user reviews attached to their apps in the store. The feature is an important one ...

Tiger Global Management-backed Freshdesk, which provides a SaaS-based customer support platform for enterprises, has acquired video chat software 1Click.io for an undisclosed amount. This acquisition ...

Freshdesk announced today that it has acquired Banglaore-based startup Pipemonk for an undisclosed amount. Pipemonk helps companies move data between cloud platforms, which should come in handy for ...

Cloud-based customer support platform Freshdesk has acquired Chatimity, a social chat platform used for integrating chats within mobile apps, reports VentureBeat. The terms of the deal were ...

It looks like customer support via Facebook is about to get more useful, thanks to a new feature from startup Freshdesk. Freshdesk helps businesses manage their customer service through traditional ...

BENGALURU: Freshdesk, a cloud-based customer service software provider, has acquired Chatimity, a social chat platform based on artificial intelligence used for integrating chat within mobile apps.

Cloud-based customer engagement software Freshdesk, continued its acquisition spree in the New Year with the acquisition of data integration platform Pipemonk. Pipemonk allows companies to synchronize ...

Chennai-based customer support platform Freshdesk has acquired Konotor a marketing and customer relationship manager for mobiles for an undisclosed amount, reports Mint. The company bought Konotor to ...