update "When considering customer relationship management (CRM), many enterprises fall into the trap of believing that technology will solve all their problems. "They fail to realize that technology ...

The top-ranked consultants who not only survive but are thriving in the current demanding business world work with desire and dedicate themselves to understanding the client, the business segments, ...

CRM software solutions with built-in project management tools help streamline client relationships and task management. Explore our top picks for the best CRM solutions with project management. When a ...

Successfully implementing, configuring and maintaining a robust CRM system and its data quality requires more than technology. It demands the right expertise and resources to oversee the CRM project – ...

These issues reduce productivity, lower operational costs, weaken customer engagement, and prevent businesses from scaling effectively in a hyper-competitive marketplace. Zoho Suite’s applications ...

CRM consultant Douglas Turk, in a recent interview with Computerworld, explains the drivers behind the “verticalization” of CRM, the downsides and why so many CRM projects fail. Turk is an executive ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

There’s an old saying, ‘A bad workman always blames his tools.’ Sometimes, the failure to realize projected benefits from implementing customer relationship management (CRM) software packages may be ...