CHICAGO (WLS) -- Many know the pain and agony that comes with cracking a $1,000 smartphone - including I-Team reporter Jason Knowles. When Knowles dropped his iPhone X he first called his carrier, ...

Hot tip for anyone running out to buy Apple's new $1,000 smartphone: Don't drop it. The iPhone X, which hits store shelves November 3, is Apple's most expensive phone yet. But the higher price tag isn ...

Are you having issues with your iPhone X screen not responding properly to touch input? Or seeing the screen respond to ghost touches? Read on for how to check if your iPhone X screen is eligible for ...

Buy a new iPhone X, you'd better not break it. If that sleek new $1,000 phone is damaged in some way, you can expect a huge repair bill. Apple charges $279 to repair a cracked screen and $549 if ...

Apple’s products aren’t known for being easy to repair – in fact you could accuse Apple of making them difficult to repair by gluing and soldering components into place and using special security ...

Congratulations, you purchased your iPhone X, now we just hope you copped that extended warranty and a really good case for your $1000 investment. If you haven’t you better be very careful because ...

Last week we heard that the new iPhone X is an expensive device to repair if you take it to Apple. A new screen costs $279 and if anything else needs fixed, it costs even more. If you manage to break ...