Salesforce’s Sunya Norman tells Newsweek how the company is leveraging its decades-long AI experience to solve today's ...

By replacing its scattered systems with its own technology, OpenText saved up to $1.5 billion and improved its products ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Investment will deepen product offerings and deliver next-generation solutions to an underserved museum market ...

Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into ...

Multi-year collaboration to strengthen cybersecurity, streamline systems, and drive operational innovation across campus ...

When Whoop’s analytics chief Matt Luizzi recently looked across the company’s tech stack, he saw the same thing everywhere: AI agents multiplying. Slack has one. So does Snowflake. Google Workspace, ...

AI-powered solutions allow legal businesses to make faster claims settlement and work efficiently. The traditional methods can take hours to process claims settlement. However, it now becomes so, as ...

Salesforce launches a three-pillar water plan for data centers, power, and watersheds — backing restoration in Brazil and ...

Salesforce partners with SmartBridge for a nationwide initiative to equip 100,000 Indian learners with AI skills by 2026. The ...

A rare initiative that bears the Crankstart name is the Crankstart Scholarship program unveiled in April. It aims to provide ...

Agencies can apply artificial intelligence more strategically by unifying Contact Center as a Service solutions and customer ...